Pickup of goods is possible in Moscow (metro Paveletskaya) and in Antalya (Turkey) Liman district - FREE OF CHARGE

For Russia:
● CDEK to the door or to the terminal, the cost is from 300 rubles.
● In Turkey and around the world.
PTT (Turkish Post) cost from $10.
Delivery types
To select payment for the goods using a bank card on the corresponding page, you must click the button Pay for the order with a bank card. Payment is made through PJSC SBERBANK using bank cards of the following payment systems:
● VISA International;
● Mastercard Worldwide

Ways of payment
To place an order you need:
● select the product you are interested in on the catalog page
● click the order button and enter the required data to place an order
● next go to the order payment page and finish the payment
● confirmation of payment will be displayed on the screen, a copy of the receipt will be sent to the mail

Ordering/Purchasing Procedure
Immediately after payment, the corresponding service will be provided in accordance with the staffing table and the agreed terms with the client, as well as in accordance with the description of the service.
Conditions for obtaining a service (goods)
The client has the right to demand a partial or full refund, in the following cases:
● incomplete performance of the terms of the contract by the Contractor
● partial provision of services by the Contractor
● in case of violation of the terms for the provision of services by the Contractor

The Client has the right to demand a partial refund, minus the costs incurred by the Contractor in the provision of the service or related to its execution in the following cases:
● occurrence of force majeure circumstances
● at any time at will

The return is carried out by sending a written application to the actual address addressed to the Contractor. The application is considered within 7 days from the date of receipt. Refunds are processed within 5-30 business days.
Refund conditions
General recommendations
● Do not tell anyone the PIN code, transaction confirmation code from SMS or CVC/CVV2 code of the card, as well as its validity period and to whom it is registered.
● Keep the card out of the reach of unauthorized persons and do not pass it into the wrong hands (for example, to a waiter to pay a bill). It can be photographed or data copied from it without your knowledge.

When paying for online purchases
● Choose stores that use 3-D Secure technology - redirect to the page of the bank that issued the card, where you need to enter an additional security code. Thus, the data you entered will remain on the side of the bank and will not get into the online store, and identification will occur using a one-time password sent by the bank.
● Get a virtual bank card with a limited limit and expiration date. With its help, you can pay for purchases on the Internet without compromising the data of a physical card.
● Pay for purchases through well-known payment systems and services (for example, Yandex.Money, Visa, WebMoney, PayOnline, PayPal) - such payments are securely protected.

● Do not go to the store's website if a message about Internet fraud appears in the browser. For example, Yandex.Browser monitors phishing sites using the Protect system and warns users about them.
● To pay for a purchase in an online store, as a rule, it is enough to enter the number and expiration date of the card, the holder's data and the security code (CVV2 or CVC2). Nothing more needs to be specified.
Protecting cardholder data
● Visiting the site, purchasing and delivering a particular product/service may be illegal in the country where the Cardholder is located.
● The cardholder is responsible for not complying with the laws of his country when visiting this site and trying to purchase goods / services, if such is prohibited by law in the country where he is located.
● Customs clearance of the goods in the buyer's country is the responsibility of the buyer.
Individual entrepreneur Kristina Vladimirovna Simonenko
INN 182809743575
OGRNIP 318183200045199
Registered address UR, Votkinsk, 29, Gulbischenskaya str.
Phone (fax) 8(919)9050077
Account number 40802810468000020486
Bank name Udmurt Branch No.8618 of PJSC Sberbank
Bank correspondent account 30101810400000000601
БИК 049401601
Tel./Fax 8(919)9050077
Details of the recipient (service provider):
© 2023 Kristina Lorentz
IP Simonenko K.V.
INN 182809743575